Close

September 10, 2017

Affinity Water Phone Numbers: Meters, Water Supplies, Report a Leak, Payments

Affinity Water Department UK Contact Numbers
Metered Accounts 0345 357 2401
Non-Metered Accounts 0345 357 2402
Water Supplies 0345 357 2407
Report A Leak 0800 376 5325
Payments 0800 697 982
Submit Meter Reading Via SMS 0778 147 4715
Developer Services 0345 357 2428
Wholesale Operations 0345 350 3677
Education 0208 420 5864

Affinity Water Metered Accounts 0345 357 2401

Affinity Water Metered Accounts contact number is 0345 357 2401. Dial this number on weekdays Monday to Friday from 8:00 am to 5:00 pm to contact Affinity Water for billing inquiries, questions regarding your metered account if you are moving homes or need to make a switch with your account just to mention a few.

Alternatively, Affinity Water customers can send a written letter detailing the reason for writing to their customer service by sending it to the following Affinity Water headquarters postal address:

Affinity Water
Tamblin Way
Hatfield
Hertfordshire
AL10 9EZ

If you have a dispute with Affinity Water that results from the services they offer, do visit Affinity Water Resolution page for detail information on how to go about solving your dispute.

You can also contact Affinity Water via email detailing your concern, query or inquiry and the specific area it touches on. For this, you are going to fill out their online contact form that is available at Affinity Water Email Us page.

Affinity Water Non-Metered Accounts 0345 357 2402

Affinity Water Non-Metered Accounts contact number is 0345 357 2402. Affinity Water customers with non-metered accounts should contact them using this Affinity Water phone number on weekdays, Monday to Friday from 8:00 to 5:00 pm to address issues like;

  • Bill/Account Enquiries
  • Payment Arrangements
  • Setting Up Payment Methods
  • If You Are Moving Homes

Not in a position to give them a call using this Affinity Water phone number? Well, simply visit Affinity Water Non-Metered page where you will find lots of information regarding this particular service such as how they are going to charge you, who you need to speak to in the event of a dispute and even cost comparisons.

Affinity Water Water Supply Enquiries 0345 357 2407

Affinity Water Water Supply Enquiries contact number is 0345 357 2407. This Affinity Water phone number is available to all Affinity Water customers Monday to Friday from 7:00 am to 8:00 pm and Saturday to Sunday from 8:00 am to 4:00 pm. In addition to these timings, this Affinity Water phone number acts as an emergency service number and as such, it operates outside of these hours.

Dial this number if you are experiencing any of the issues noted below;

  • Water Pressure Issues
  • Loss Of Water Supply
  • Water Disruption Issues
  • Water Quality Problems

Affinity Water Report A Leak Free Number 0800 376 5325

Affinity Water Report A Leak free number is 0800 376 5325. Affinity Water customers can dial this number 24hours, 7 days a week if they happen to identify a leak. If the leak you are reporting is not within your home then make sure you have additional details about the leak such as the nature of the leak, how big is it and location before contacting Affinity Water.

In addition to this Affinity Water phone number, customers can inform them about a leak using their online platform. To do this, simply visit Affinity Water Report A Leak page and fill in the information as prompted.

If you have faulty equipment, then notify Affinity Water by filling out a contact form detailing the nature of the faulty equipment. This contact form is available at this Affinity Water Report A Faulty Equipment page.

Affinity Water Payments Free Number 0800 697 982

Affinity Water payments free number is 0800 697 982. Affinity Customers with difficulty paying their bills can contact them using this number Monday to Friday between 7:00 am to 8:00 pm and on Saturday between 8:00 am to 4:00 pm and one of their representatives will inform you of how they will be able to help you.

Alternatively, you can go through a PDF document made available by Affinity Water detailing how they will help you in the event you are having difficulties paying your bill. This document is at this Affinity Water link.

They also do have a LIFT services you can benefit from if you are having trouble making your payments that take into account the less fortunate. What it does is basically give you a discount then give you a fixed bill for a year then it will be billed slowly. To apply for LIFT, visit this Affinity Water Low-Income page. Additional information about this great service is available at Affinity Water Struggling to Pay Your Bill page.

Affinity Water Submit Meter Reading Via SMS 0778 147 4715

Affinity Water Submit Meter Reading Via SMS contact number is 0778 147 4715. This line is operational 24 hours, 7 days a week so feel free to use it if you want to submit your meter reading to Affinity Water. This Affinity Water Energy support number is for SMS only so don’t try to call to give your meter reading.

In addition to this SMS line, you can give Affinity Water your meter reading by dialling Affinity Water Metered Account contact number, 0345 357 2401, and select option 3 then leave a voicemail. Make sure you inform them of your customer number if you opt to go with this method.

You can also submit your meter reading online by filling out your details and meter reading on the contact form made available by Affinity Water at Affinity Water Submit Your Meter Readings page.

If you don’t know how to read your meter, do visit Affinity Water Submit Your Meter Readings page for guidance You can as well go through their guide on how to read your meter by visiting this Affinity Water How To Read A Meter page.

Affinity Water Developer Services 0345 357 2428

Affinity Water Developer Services contact number is 0345 357 2428. Affinity Water seeking developer services can call this number on weekdays only that is Monday to Thursday from 8:30 am to 5:00 pm and on Friday from 8:30 am to 4:30 pm and they will be able to assist you accordingly.

There is also an online option for those who are unable to contact Affinity Water Developer Services using the number shared above. To access it, simply visit Affinity Water Developer Service page log in to your account and fill out the Affinity Water inquiry form.

In addition to all this, you can as well send them an email detailing the reason why you are writing to them to the following Affinity Water Developer Service email address ds@affinitywater.co.uk and they will respond to you with an appropriate in the shortest time possible.

Prefer a more physical communication channel? Well send your Affinity Water queries, concerns or inquiry letters to the following Affinity Water postal address;

Developer Services
Affinity Water Ltd
Tamblin Way
Hatfield
Hertfordshire
AL10 9EZ

Affinity Water Wholesale Operations 0345 350 3677

Affinity Water Wholesale Operations contact number is 0345 350 3677. This number is specifically dedicated to Affinity Water retailers and they can and should dial it weekdays, Monday to Friday 8:30 am to 5:00 pm to address any retail queries, concerns on inquiries they have with Affinity Water’s dedicated team within wholesale operations.

N/B: closed weekends and bank holidays

You can as well contact their dedicated team within whole operations regarding your retail inquiries by sending an email to this Affinity Water Wholesale Operations email address wosd@affinitywater.co.uk or via post using the following Affinity Water postal address;

Affinity Water Ltd
Wholesale Operational Service Desk
Tamblin Way
Hatfield
Herts
AL10 9EZ

For additional information on all things retail and wholesale, do visit their official retailer’s page that is Affinity Water Wholesale Operations page.

Affinity Water Education 0208 420 5864

Affinity Water Education contact number is 0208 420 5864. This Affinity Water phone number is operational on weekdays Monday to Friday from 8:30 am to 5:00 pm. Education institutions such as schools or varsities that benefit from the services offered by Affinity Water should dial this number in case of issue in order to speak to Affinity Water representatives

There is also an email address made available by Affinity Water for those contacting them and are under their education category and this email address is education@affinitywater.co.uk. An online contact form is also another form of communication you can use when contacting Affinity Water Education department and you can do so by visiting Affinity Water Education Contact Us page.

You can as well send them a letter via post detailing the reason for why you are writing to them and send it to the following Affinity Water Education postal address;

Environment and Education Centre,

Affinity Water
Clay Lane
Bushey
Hertfordshire
WD23 1NW

Contact Affinity Water via Social Media

Leave a Reply

Your email address will not be published. Required fields are marked *