August 28, 2017

Severn Trent Water Phone Numbers: Customer Service, Billing Queries, Supply Issues

Severn Trent Water Department Contact Numbers
Customer Service 0800 783 4444
Billing Queries 0345 750 0500
Severn Trent PLC Headquarters 0371 384 2967
Main Switchboard 0247 771 5000

Severn Trent Water Customer Service Free Number 0800 783 4444

Severn Trent Water customer service free number is 0800 783 4444. The Severn Trent emergency number is available to be contacted 24 hours a day, seven days in a week. This is the number to call with all emergency related issues as well. To report Severn Trent emergencies such as a leak or to file a Severn Trent complaint, the above helpline is recommended. Alternatively,  Severn Trent problems can be reported online. Visit  Severn Trent Water report a problem page to complete and submit an online form.

Apart from the above Seven Trent emergency contact number, in case you find a leak inside your property, you can opt to reach out for a plumber. To get in touch with a plumber near you, use the STWater find a plumber search tool located on the Seven Trent Water official page.

This number is also for all Severn Trent Water supply issues. Dial the number in case you are having problems with water supply issues such as shortages or even flooding. Some other issues include poor water quality, and most commonly when customers experience Severn Trent no water supply and poor water pressure.

To find out more about the supply issues, please visit the FAQs section. Since water supply problem is a form of emergency, the line is available 24 hours, seven days a week. Severn Trent Water does not have a live chat option, but Severn Trent contact via social platforms is available using the links provided below.

Severn Trent Water Billing Queries 0345 750 0500

Severn Trent Water billing queries contact number is 0345 750 0500. In case you have queries about Severn Trent Water bill payment or charges, dial the number and receive complete billing support. The Severn Trent Water customer service are standby to take your call from Monday through Friday between 8 am to 8 pm, and Saturday from 8 am to 5.30 pm. These times include bank holidays, except all major national holidays.

Other services that you can access through the above Severn Trent customer care line include;

  • Severn Trent pay bill services
  • To set up payment
  • To submit Severn Trent Water meter readings
  • In case you need help to access your account.

Alternatively, customers can proceed to Severn Trent login page to pay bills online. If you wish to send an email to the company, visit Severn Trent contact us page and fill an online form.

There is also the option to pay Severn Trent bills by post. You can send all cheques to:

Severn Trent Water Ltd
Providence Row
United Kingdom


Severn Trent
PO BOX 409

Be sure to address all cheques to Severn Trent Water Ltd. and include all “Severn Trent Water account number” information on the back of all cheques you send in. Otherwise, there is no way for the company to recognize that you are paying your bill on time. You can also expect the process for paying by cheque to take 4-7 business days.

Severn Trent Water PLC Headquarters 0371 384 2967

Severn Trent Water PLC headquarters contact number is 0371 384 2967. This is the contact for the company’s registrar, also known as Equiniti. This number is available Monday to Friday 8.30am to 5.30pm only. If you would like a hard copy of the company’s annual report, this is the number to contact. Moreover, you can contact Severn Trent Water PLC for more information about becoming an investor or taking a bigger role in learning about the company. You can also write to them in the post:

Severn Trent PLC
Severn Trent Centre
2 St John’s Street
United Kingdom

Severn Trent Water Main Switchboard 0247 771 5000

Severn Trent Water main switchboard contact number is 0247 771 5000. Use this number to be connected to any aspect of the water company. This includes the investor relations office, the media department or how to acquire annual reports and other billing information for personal account holders. You can alternatively contact Severn Trent Water media online through email, If you are interested in getting quick information about investor relations and how to take a larger financial stake in the company send an email to

Contact Severn Trent Water via Social Media

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