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September 7, 2017

South East Water Phone Numbers: Customer Service, Billing, Emergency, Report a Leak, Business, New Connections

South East Water Department Contact Numbers
Customer Service 0333 000 0001
Minicom 0333 000 0004
Automated Billing Line 0333 000 0247
Out-Of-Hours Emergency Line 0333 000 0365
Report a Leak 0333 000 3330
Business Water Supply Issues 0333 000 9988
New Connections 0333 000 0060
No Water/Less Pressure 0333 000 0002
Bogus Caller Line 0333 000 2244

South East Water Customer Service 0333 000 0001

South East Water Customer Service contact number is 0333 000 0001. Dialing this South East Water phone number on weekdays Monday to Friday 8:00 am to 7:00 pm and on weekends that is Saturdays from 8:00 am to 1:00 pm will give you answers to all your bill/account queries and inquiries including;

  • Setting up a direct debit
  • Paying by debit or credit card
  • Checking your balance
  • Changes in payment method
  • Changes in payment schedule

If you are unable to get in touch with a South East Water representative tasked with all things finance using this South East Water phone number you can opt to have them call. This you will be able to achieve by requesting a callback. The process is simple, just visit South East Water Request A CallBack page, indicate when you want them to call and the reason you want to speak to them and submit your form request.

Alternatively, you could send them an email detailing your bill/account query, concern or inquiry to their team by visiting the following South East Water contact us page and filling out the contact form made available to you accurately and sending it to them.

N/B: Have in mind that for non-urgent enquiries about your water bill or account, they tend to respond within 10 days upon receiving the email. If your enquiry is a request for a payment plan that they are unable to provide, they will let you know within 5 days.

There is also a chat feature available on every South East Water page you can make use of if you are online and looking for a fast and reliable way of contacting one of their representatives.

South East Water Minicom 0333 000 0004

South East Water Minicom contact number is 0333 000 0004. Dial this number on weekdays, Monday to Friday that is, between 8:00 am and 7:00 pm and on Saturdays between 8:00 am and 1:00 pm if you happen to have a South East Water query, concern or inquiry to make and you are deaf or hard of hearing.

For those with sight problems, get to visit South East Water Help For Customers With Additional Needs page for information on how you can interact with their online platform as well as contact them with ease.

South East Water Automated Billing Line 0333 000 0247

South East Water Automated Billing Line contact number is 0333 000 0247. This line is operational 24 hours a day, seven days a week and all South East water customers can use this line in the event they want to pay their bills, check their balance or even set up a direct debit.

For additional information on all things billing, top up and payment in terms of how they can work in your favour, get to visit South East Water Your Account page. There you are going to find additional information about how to set up a direct debit card and how to tackle and solve difficulties that might arise when making payments for your bill.

South East Water Out-Of-Hours Emergency Line 0333 000 0365

South East Water Out-Of-Hours Emergency Line contact number is 0333 000 0365. Given that it is an emergency out-of-hours line, this South East Water phone number is operational 24 hours a day, seven days a week.

Dial this South East Water contact number within the given time frame if there is an emergency that needs the attention of South East Water representatives and technicians, this includes incidents like not having cold water from your kitchen tap or if you have spotted a burst main or serious leak. Visit South East Water Emergencies page for information on water interruptions, planned improvements, street works, maintenance and much more.

South East Water Report a Leak 0333 000 3330

South East Water Report a Leak contact number is 0333 000 3330. If you would like to report a leak in your neighborhood that you believe is dangerous and could cause serious harm do dial this South East Water phone number on weekdays that is Monday to Friday between 8:00 am and 7:00 pm and on Saturdays between 8:00 am and 1:00 pm to inform their team.

In addition to this, South East Water contact detail, one can communicate with South East Water in the event there is a leak online by visiting South East Water Report A Leak page. While there, you are going to find a contact form to fill detailing the nature of the leak (is it a burst, steady flow or trickle), you contact details as well as the location of the leak (postal code).

South East Water Business Water Supply Issues 0333 000 9988

South East Water Business Water Supply Issues contact number is 0333 000 9988. This South East Water contact number is operational on weekdays Monday to Friday 8:00 am to 7:00 pm only and on weekends, that is Saturdays from 8:00 am to 1:00 pm.

If you would like to communicate with them using an alternative to this communication channel, then get to write them an emailing detailing your water supply issue. This you can do by visiting South East Water Business Contact Us page then manoeuvres to supply issues then email.

N/B: For non-urgent enquiries about your water supply, you can use their online contact form to send them an email and they will respond to you within 10 days.

South East Water New Connections 0333 000 0060

South East Water New Connections contact number is 0333 000 0060. Dial this South East Water phone number on weekdays Monday to Friday 8:00 am to 7:00 pm only and on weekends, that is Saturdays from 8:00 am to 1:00 pm if you require a new water main.

There are two options available for those seeking new connections you can opt to get your own accredited contractor (also known as self-lay) or seek the assistance of South East Water. If you want to choose your own accredited contractor to do the work get in touch with them using this South East Water email address selflay@southeastwater.co.uk.

Other queries, concerns or inquiries on new connections need to be addressed to their Developer Service team via email using the official South East Water email address below; developer.services@southeastwater.co.uk.

South East Water No Water/Less Pressure 0333 000 0002

South East Water No Water/Less Pressure contact number is 0333 000 0002. Dial this number from Monday to Friday 8:00 am to 7:00 pm only and on Saturday from 8:00 am to 1:00 pm if you are currently experiencing decreased water pressure or you completely have no water running in your taps and they will be to advise on what next as they work on fixing the issue.

Additional information on how to deal with such issues or check whether you are receiving the right water pressure do visit South East Water Your Water page under water pressure or no water section and go through the points and advice detailed out.

You can also use this South East Water phone number to get in touch with one of their representatives if you notice discoloured/cloudy water coming out of your taps. Alternatively, you could visit South East Water Your Water page under cloudy/discoloured water section for advice and tips on how to trouble shoot the problem before getting in touch with them.

If you cannot reach them using this South East Water contact details because you contacted them off hours, do use the South East Water Out-Off-Hours emergency contact number open 24 hours a day, seven days a week shared above that is 0333 000 0365 and you will be assisted accordingly.

South East Water Bogus Caller Line 0333 000 2244

South East Water Bogus Caller Line contact number is 0333 000 2244. If in doubt of the individual knocking at your house claiming to be from South East Water, dial this South East Water bogus caller phone number Monday to Friday between 8:00 am and 7:00 pm and on Saturdays between 8:00 am and 1:00 pm.

South East Water has in place a password scheme that helps their customers verify the South East Water employees they let into their house for that extra piece of mind. This password is secret to you as their customer and the South East Water employee who will visit your house fully dressed with a photographic ID issued by South East Water.

To gain access to this service or arrangement, give them a call using the number already shared above or visit South East Water Beware Bogus Caller page and fill in the online contact form available detailing your request.

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