October 16, 2017

UK Power Networks Phone Numbers: General Enquiries, Complaints, Press Office

UK Power Networks Department Contact Numbers
General Enquiries 0800 029 4285
Power Cuts and Emergencies 0800 316 3105
Homeowners or business connections 0800 029 428
Commercial, multiple units, or large electricity demand 0800 029 4282
London 0207 055 7512
South East of England 0162 235 2621
East of England 0127 982 4761
Compliments and Complaints 0800 028 4587
Press Office 0330 159 1712

UK Power Networks General Enquiries Free Number 0800 029 4285

UK Power Networks general enquiries free number is 0800 029 4285. If you have general queries or you want more details about UK Power Networks, kindly contact the support team on the number. The line is free when calling from landline or mobile. For all non-emergency enquiries, the UK Power Network customer service team will be ready to respond from Monday to Friday, from 9:00 am to 5:00 pm. UK Power Networks is the Distribution Network Operator (DNO) for London and South East. You can use the contact number above if you have queries on services such as need a new power supply or want changes done to the existing supply or if you need maintenance carried out on overhead lines.

Customers who are deaf, or have difficulties communicating can use the Text Relay Service 24 hours seven day a week.

If you are online, you can use the UK Power Networks general enquiries online form. It is a simple process that will only take five minutes of your time. Fill in the details, make your request and click submit. To confirm that they have received your query, you will be directed to a ‘Thank you’ page. Have in mind that they will send a response within five working hours. Other services that can be dealt with online are:

In addition, for any other enquiries, concerns and requests, you can send an email to If you prefer having a written message, send it to UK Power Networks postal address:

UK Power Networks address of Head Office

Newington House,
237 Southwark Bridge Road,

UK Power Networks Power Cuts and Emergencies Free Number 0800 316 3105

UK Power Networks Power Cuts and emergencies free number is 0800 316 3105. If you are a customer that feels slightly vulnerable during a power cut, dial the number and request for extra help. The number also comes in handy if you experience a power outage that you think UK Power Networks are not aware of. Even if you believe someone might have notified the company, dial the telephone number and be sure. The line is available 24 hours, 7 days a week.

You can also be always updated of any power cut. Use the UK Power Networks LIVE power cut page and learn about areas that are listed for power shortage. If you experience electricity interruptions within your region and it is not listed on the map, call the UK Power emergency helpline or fill in an online power cut report form.

Would you like to be updated via a text if the power will be off? You can register to receive free text message update. Through this service, you will be notified of how the repair is going and also get a time estimation of when your power will be back. Please register online and follow the instructions.

Customers who need assistance after a power outage should register for UK Power Networks priority services. Find out how to register online. Alternatively, you can seek for extra support by sending a letter to the address below. Please remember to list reasons as to why you need additional support.

Customer Relations team, UK Power Networks, Fore Hamlet, Ipswich, IP3 8AA

 UK Power Networks Homeowners or Business Connections Free Number 0800 029 428

UK Power Networks homeowners or business connections free number is 0800 029 428. If you are having problems with your home connection or business connection, dial the number above and select option 3. This number comes in handy if you are moving homes and you have just moved into an area supplied to by UK Power Networks. Also, if you need to alter your existing supply, speak to the connection team through the above helpline. This line is open to call from Monday to Friday from 9 am to 5 pm.

Alternatively, you can request for a new connection or an alteration of an existing supply by sending an email to Have in mind that they will respond within five working days. In addition, provide your details such as contact number, and address.

UK Power Networks Commercial, Multiple Units, or Large Electricity Demand Free Number 0800 029 4282

UK Power Networks Commercial, multiple units, or large electricity demand free number is 0800 029 4282. Dial this UK Power Networks phone number if you need to upgrade your electricity supply in your commercial property. You will be required to tell the company what you need the extra power for, and they may send a technician to verify and determine the information you have provided. Customer who wants to contact the company for large electricity supplier should also dial the number and seek for a meter exchange. The line is available Monday through Friday from 8:00 am to 5 pm.

Besides the UK Power Networks contact number, you can make your enquiries by sending an email to If you like, they can also send a UK Power Networks quote via email and even get an approximate time that the work could take.

UK Power Networks London Connection 0207 055 7512

UK Power Networks London connection contact number is 0207 055 7512. If you are a member of the public and you are concerned about the safety of the UK Power Networks equipment, dial the phone number above. The line is available Monday to Friday from 8.30 am to 5 pm. This number comes in handy if you want new connections done on the road such as CCTV installation, electric billboards or have any enquiries. Likewise, you can make your queries or comment by sending an email to

UK Power Networks South East of England 0162 235 2621

UK Power Networks South East of England phone number is 0162 235 2621. Customers should dial this number in the South East of Englands. If your query relates to public infrastructures such as CCTV and streetlights, contact UK Power Networks support team, and they will be happy to assist. If you prefer sending an electronic mail, please use Expect a response within 2-5 working days.

UK Power Networks East of England 0127 982 4761

UK Power Networks East of England phone number is 0127 982 4761. UK Power Networks maintain the streetlights on your local roadways. If you see a faulty streetlight or a light that is going on and off or any other concerns along the highway,  then contact UK Power customer.

If you want to write an email, please send it to Whenever you are using the email, please provide accurate details. If possible, include name, Contact Number, Email, the street name where the pole is, and the problem with the light.

UK Power Networks Compliments and Complaints Free Number 0800 028 4587

UK Power Networks compliments and complaints free number is 0800 028 4587. If you have complaints, compliments or comments, please contact UK Power Networks customer service as soon as possible. The UK Power Networks complaint number is available from Monday to Friday from 8;30 am to 5 pm.

To send complaints by post, use UK Power Networks address:

Customer Care, UK Power Network, Fore Hamlet, Ipswich, IP3 8AA

In addition, if you have access to a stable internet connection, you can complete UK Power Network complaint online form.  If you have a case that needs immediate attention, please call them on the free number provided. To give them a comment, kindly use the feedback form and submit. They will respond as soon as possible.

UK Power Networks Press Office 0330 159 1712

UK Power Networks press office contact number is 0330 159 1712. Through this number, you will get connected with the media team. This number comes in handy if you are a journalist or member if the UK Power relation team and want help with article or broadcast. The line is available from Monday to Friday during their office hours. The press team can also brief you about UK Power Networks.

Contact UK Power Networks on Social Media

Leave a Reply

Your email address will not be published. Required fields are marked *